Cancellation Policy

Participants:

If an attendee must cancel their registration:

  • Registrations made before Friday, August 2, 2024, at 5:00 p.m. that request a refund within 14 calendar days of their registration will receive a full refund.
  • Registrations made before Friday, August 2, 2024, but the refund request is submitted more than 14 days after the registration date, OR registrations made after Friday, August 2, 2024, but before Friday, September 13, 2024, at 5:00 p.m., will receive a refund minus a $50 cancellation fee.
  • Cancellations made after Friday, September 13, 2024, at 5:00 p.m. will not be refunded.
  • Registration are non-transferable to another party after Friday, September 13, 2024, at 5:00 p.m.

Please refer to the instructions below for complete details on the KEMA Conference cancellation and transfer policy:

  • To cancel or transfer your registration, you must submit a written request by email to Conference@KEMA-PA.org. Verbal cancellations will not be accepted.
  • The KEMA Conference Committee will send a return email to confirm your cancellation or transfer.
  • Please note that if we do not receive a request from you before September 13, 2024, we will assume that you plan to attend the Conference, and we will incur costs on your behalf. Therefore, if you do not cancel or transfer your registration before the deadline, you will be responsible for paying the registration fees, even if you do not attend.

Exhibitors:

  • Cancellation or Relocation of Conference: KEMA cannot be held liable for any damages, losses, or expenses incurred by attendees, sponsors, or exhibitors in the event that the Conference is canceled or relocated due to circumstances outside of KEMA’s control.
  • Cancellation by Exhibitor: Exhibitors can receive a 50% refund of the full fees if they submit a written cancellation request before August 2, 2024. Cancellation requests received after August 2, 2024, are not refundable.
  • NOTE: Set-up time on Sunday, October 20, 2023 starts at 10:00 am, NO EXCEPTIONS!

Audio and Video Recording Policy

Please be advised that photographs and videos will be taken during the Pennsylvania Emergency Preparedness and Homeland Security Conference. By registering for the conference and participating in the sponsored classes, events, and activities, as well as visiting the convention center and/or exhibitors, you acknowledge that your image, audio, or video recording may be captured and used by the Keystone Emergency Management Association for marketing purposes. You will not be entitled to any compensation for the use of your image, audio, or video recording.

Service Animal Policy

We want to ensure a safe and enjoyable experience for all attendees at the Conference. As such, we kindly remind you that only Service Animals, as defined by the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act, and Pennsylvania 2018 Act 118 (Assistance and Service Animal Integrity Act), are allowed inside the Convention Center during the event. Please note that ‘therapy,’ ‘assistance,’ or ’emotional support’ animals do not meet the definition of Service Animals and are not permitted.

To ensure compliance with this policy, KEMA and the Blair County Convention Center reserve the right to request medical documentation related to the owner’s disability, documents showing the animal’s training or certification, and a demonstration of the animal performing a task. We understand the importance of Service Animals to their owners and appreciate your cooperation in adhering to this policy.

If you have any questions or concerns regarding this policy, please do not hesitate to contact us in advance of the Conference. Thank you for your understanding and cooperation in maintaining a safe and inclusive environment for all attendees.

We apologize for any inconvenience this may cause.